Office Hours
Important Change in Hours!
ETR offices are currently open from 8:00 am to 5:00 pm, Monday through Friday.
Effective Tuesday, September 2nd, the hours of operation for all ETR offices will be
| Monday - Thursday | 8:00 am - 5:00 pm |
| Friday | 9:30 am - 5:00 pm |
Unemployment Information & Hours
Unemployment Insurance Claims - Claims can be filed either by phone or in person.
For walk-in claims, we have claims representatives available at our Marlborough, Newton and Norwood ETR offices, as well as our satellite office at the Framingham Department of Transitional Assistance (DTA), 110 Mt Wayte Avenue, Framingham (508-661-6634). For directions to our offices, please click on the office name below.
Unemployment Walk-In Hours
| Marlborough | Monday - Thursday Friday |
8:00 am - 4:00 pm 9:30 am - 4:00 pm |
| Newton | Monday & Wednesday Friday |
8:30 am - 4:00 pm 9:30 am - 4:00 pm |
| Norwood | Monday - Thursday | 8:30 am - 3:30 pm (last claim at 3:00) |
| Framingham DTA | Wednesday | 8:30 am - 4:00 pm |
Page last updated on
August 08, 2008
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ETR Marlborough 508-786-0928 |
ETR Newton 617-928-0530 |
ETR Norwood 781-769-4120 |