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Customer Satisfaction Survey

Employment & Training Resources is committed to a process of continuous quality improvement of our services to customers.  In order to help us continuously improve our services we ask for your feedback.  Please indicate how you experienced our services according to the instructions below.

When finished, click on the "Submit Form" button to send.

(Federal regulations require us to ask for your Name as part of this survey.  We apologize for the lack of anonymity.)


Name (required): 

E-mail (optional): 


I received most of my services from the following ETR Center:  

          Marlborough           Norwood           Newton


1. The services I received met my expectations.

          Very satisfied

          Somewhat satisfied

          Somewhat dissatisfied

          Very dissatisfied


2. I am satisfied with the services I received to help me find new employment opportunities.

          Very satisfied

          Somewhat satisfied

          Somewhat dissatisfied

          Very dissatisfied


3. The information and skills that I learned will be useful in obtaining employment.

          Very satisfied

          Somewhat satisfied

          Somewhat dissatisfied

          Very dissatisfied


4. I was treated in a courteous and professional manner.

          Very satisfied

          Somewhat satisfied

          Somewhat dissatisfied

          Very dissatisfied


Additional Comments:

         


To complete the form:

  

Page last updated on June 04, 2010


Home | About Us | Jobseeker Services | Employer Services | Job Listings | Workshop Calendar | Directions | Contact Us | Search | Staff
 
ETR Marlborough
508.786.0928
ETR Newton
617.928.0530
ETR Norwood
781.769.4120